It is of course annoying if you have a complaint about our products and/or services. We would like to help you further and offer a desired solution.

You can send an email to: info@123lampenkopen.nl

Our complaints department staff will review the complaint and attempt to resolve the complaint to everyone's satisfaction. After receiving your complaint, you will receive a confirmation from us. We will respond to your complaint within 14 days of receipt, if it requires more time, we will inform you of this.

As of 15 February 2016, consumers in the EU can also file complaints via the European Commission's ODR platform. This ODR platform can be found at https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage . If the complaint is not already being handled elsewhere, you are free to file the complaint via the European Union platform.

Our data

Hendrik Figeeweg 5T
2031 BJ Haarlem

E: info@123lampenkopen.nl
T: 023-5336757
M: 06-83775714